Our Services

The Peak Industry Body offering support and advice to service providers in the aged care and disability sectors to meet the quality and service needs of clients and the community.

Why Choose ACIA

The Australian Community Industry Alliance (ACIA) is the peak body for Community Service Providers operating across Australia.

ACIA represents and supports service providers to deliver quality community services for the benefit of people with disability or those with complex or long-term care needs living in the community.

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  • Great Value

  • Highest Quality

  • Inclusive

ACIA – A Snapshot

Attendant care – also referred to as community care – refers to any paid care or support services delivered at a person’s home or in their community to enable them to remain living in the community. It targets people of all ages – the frail aged, people with ill health or people with disability.

  • Background & Vision

    ACIA’s vision is that the Home and Community Services Industry is known as a provider of quality services to community members requiring support in both the disability and aged care sectors. To achieve this vision, ACIA provides education, resources and support to the industry, as well as developing and administering its own quality standard (endorsed by the Joint Accreditation System for Australia and New Zealand JAS-ANZ).

  • Objectives

    To represent and advance the knowledge and practice of Community Service Industry in Australia by: Enhancing the professionalism of community services Advocating for and promoting the delivery of quality service provision for the public benefit. Raising awareness and profile of sector Advocating for the development and implementation of appropriate legislation, policies, practices and programs relevant to the sector at national, state and local levels

  • Funding

    ACIA is a not-for-profit industry association that exists to support service providers to deliver high quality attendant care services to people requiring support to live at home or in their community. ACIA is sustained by revenue generated through memberships, education and training workshops, special project work and donations. ACIA is also grateful for the financial support provided by the NSW Lifetime Care and Support Authority (iCare).

What Clients Says

  • Presenters are knowledgeable and informative. We were allowed sufficient time to interact and engage with other providers and participants

  • Learnt a lot from duty of care and dignity of risk continuum and discussions

  • A great presentation. Good information. Clear and succinct. Allows lots of time for Q&A and sharing among attendants

  • An excellent day, especially content and discussion

  • A very informative and inclusive session. Good level of information. Great environment for collaboration

  • Very worthwhile training. I now have a better understanding of our role and responsibility

  • The day was extremely helpful and I enjoyed the opportunity to increase my understanding – presenters and participants were fab!

  • The content, collaboration and opportunity to participate in interactive activities was extremely beneficial to better understanding quality

Our Project Partners

Strategic Partners

ACIA Auditing Bodies

We would love to hear from you !

ACIA welcomes and encourages any feedback or questions regarding our services and membership.

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