About the Australian Community Industry Standard (ACIS)

“Whilst preparing for our initial on-site audit, we found the standards to be uncompromisingly focused on client outcomes. The most significant effect of the process of achieving ACIA endorsed ACIMSS certification for our service is that our continuous improvement framework more strongly upholds positive outcomes for clients and their families.” Royal Rehabilitation Centre Sydney

Royal Rehabilitation Centre Sydney

Like its predecessors, the Attendant Care Industry Management System Standard 2008 (ACIMSS), the Attendant Care Industry Standard 2013 (ACIS) and the Australian Community Industry Standard 2018 (ACIS) is the national quality management standard that specifically addresses the provision of community services. Providers operating in accordance with ACIS can gain acia-endorsed certification through a certification body accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ). Achieving certification to ACIS is a rigorous undertaking that requires service providers to achieve demonstrable quality outcomes for service users.

A summary of the ACIS can be downloaded here.

ACIS focuses on the key issues required to deliver high quality, individualised services in the community. It is applicable to any service provider offering low, moderate or high levels of support for people to live in their community and is not limited in scope to any one particular government department or funder. ACIS was developed by the industry for the industry, in collaboration with state and federal governments in response to the need for one, and agreed, generic community standards that specifically addressed the delivery of community support services. Quality is about continuous improvement, and ACIS has brought the former standard up to date with the new emphasis on choice, control and consumer-directed care.

Organisations Certified to Attendant Care Industry Standard 2013 and Australian Community Industry Standard 2018

The links below provide details of organisations certified to ACIS and includes the certificate numbers, scope of services and expiry dates.

Our Project Partners

Strategic Partners

ACIA Auditing Bodies