Provider Training ACIS 2018 Quality Standards
Webinar – Part 2
Webinar 2 builds on the content explored in Part 1. The focus is on ACIS 2018 – Essential Support Level 1 – Part 3 and Part 4:
Part 3: Service Delivery
Part 4: Service Environment
This training is delivered by a Subject Matter Expert with knowledge and skills that are relevant to the topics being taught.
To ensure that Service Providers and their staff have the essential knowledge to deliver the highest quality service to each participant.
ACIS certified service providers staff from senior management to coordinators and other staff.
At the completion of this session you should be able to:
Understand the guiding principles of ACIS 2018 Essential Support Level: Part 3 and Part 4
Identify the detailed requirements of Level 1- Essential Support Level:
Recognize the key outcomes for Part 3 and Part 4
Understand the steps to the certification process
Prepare and manage on-site audits
February 21, 2019, Thursday 11am-12md
Duration: 60 minutes