Provider Training ACIS 2018 Quality Standards
Webinar – Part 1
The webinar explores the components of the quality framework and provides essential information to prepare for ACIS 2018 certification, the auditing processes and what it might mean for your organisation.
The focus of Webinar 1 is on ACIS 2018 – Essential Support Level – Part 1 and Part 2:
Part 1: Service User Rights and Responsibilities
Part 2: Organisational Management
This training is delivered by a Subject Matter Expert with knowledge and skills that are relevant to the topics being taught.
To ensure that Service Providers and their staff have the essential knowledge and skills to deliver the highest quality service to each service user.
ACIS certified service providers staff from senior management to coordinators and other staff.
At the completion of this session you should be able to:
Understand the guiding principles of ACIS 2018 and the auditor’s perspective
Identify the detailed requirements of Level 1 – Essential Support Level:
Service User Rights and Responsibilities
Recognize the key outcomes for Part 1 and Part 2
Distinguish the key elements including:
Understand the steps to the certification process
Prepare and manage onsite audits
February 18, 2019, Monday 11am
Duration: 60 minutes