Provider Training – ACIS Quality Standard – Webinar 1

The webinar explores the components of the quality framework and provides essential information to prepare for ACIS 2018 certification, the auditing processes and what it might mean for your organisation.

The focus of Webinar 1 is on ACIS 2018 – Essential Support Level – Part 1 and Part 2:

  • Part 1: Service User Rights and Responsibilities

  • Part 2: Organisational Management

  • This training is delivered by a Subject Matter Expert with knowledge and skills that are relevant to the topics being taught.

    Objective of the sessions

    To ensure that Service Providers and their staff have the essential knowledge and skills to deliver the highest quality service to each service user.

    Who should participate

    ACIS certified service providers staff from senior management to coordinators and other staff.

    Learning Outcomes

    At the completion of this session you should be able to:

    • Understand the guiding principles of ACIS 2018 and the auditor’s perspective

    • Identify the detailed requirements of Level 1 – Essential Support Level:

    • Service User Rights and Responsibilities

    • Organisational Management

    • Recognize the key outcomes for Part 1 and Part 2

    • Distinguish the key elements including:

    • Corporate Governance

    • Clinical Governance

    • Quality management

    • Understand the steps to the certification process

    • Prepare and manage onsite audits

Date and Time

February 18, 2019, Monday 11am

Duration: 60 minutes



Click below to download the agenda