From 1 July 2019, the Australian Government is introducing a new and simpler Charter of Aged Care Rights (the Charter). This will replace the current charters of aged care rights and responsibilities. The Charter aligns with the Aged Care Quality Standards that also commence on 1 July. Commencing 1 July, aged care service providers will be required to assist consumers to understand the new Charter and invite them to sign it.
OPAN ( Older Persons Advocacy Network) has received funding to support the Department of Health with raising awareness and providing education about the Charter. OPAN is currently developing a number of resources and will be hosting a series of national webinars and events to support aged care service providers and aged care consumers to understand the changes and what it means for them. The resources and service provider webinars will also help organisations with implementation of the Charter.
For further information please visit www.opan.com.au/charter , this webpage will be updated with any new developments and house the resources outlined below.
Resources currently being developed:
- Explainer video for consumers – ready in June 2019
- Factsheet for consumers. Factsheets will include tailored messages for specific population groups, and translation into four different languages to begin with and expansion into eighteen different languages – ready in June 2019
- Posters for service providers – by 1 July 2019
- Information booklet for service providers*. This will support service providers to have the conversation with consumers and take them through the Charter – by 1 July 2019
* This will be available to download from DoH and ASCQC websites
Webinar briefings to organisations:
- LASA member briefing, 22 May 2019, 10am – 11am (AEST)
- ACSA member briefing, 22 May 2019, 12:30pm – 1:30pm (AEST)
- Consumer and diversity peak bodies briefing, 22 May 2019, 3pm – 4:30pm (AEST)
Webinars for the aged care workforce:
- Four national webinars have been scheduled from 27 May 2019 through June 2019 for the aged care workforce. These webinars will include a training component to assist workers with having conversations with aged care consumers about rights and the Charter.
Webinar and events for aged care consumers:
A national webinar is scheduled for 28 May 2019, and face-to-face events in every state and territory in both metropolitan and regional locations have been scheduled throughout June 2019.