COVID-19 Vaccination roll out

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COVID-19 Vaccination update – information current as at 22/2/2021

• Residential aged care and disability care staff are included in the first rollout 1a which commenced yesterday. Please check with your Residential employer to find out when and where you will be offered and provided the vaccine
Home and community care staff are included in rollout 1b. The rollout is expected to reach Phase 1b around the middle of March 2021, however, the date of that phase may change
• States and Territories arrange the phase rollouts
• National helpline 1800 020 080
• Each state has its own helpline number as follows:
o NSW 137 788
o TAS 1800 671 738
o ACT 02 6207 7244
o NT 1800 490 484
o WA 1300 316 555
o SA 1800 253 787
o QLD 134 268
o VIC 1800 675 398
• Initially vaccines will be delivered through vaccination clinics run by states and territories. In addition, a Commonwealth led in-reach workforce will ensure residential aged care and disability care residents and staff receive their vaccines
• Doses of the Pfizer vaccine will be made available for priority groups in 30–50 hospital hubs in urban and rural locations around Australia
• The number of Pfizer hubs will increase as more doses arrive in Australia
• Thousands of aged care residents will have access to vaccines through their facilities in Phase 1a. 240 facilities in more than 190 towns and suburbs in rural and urban areas, spanning every state and territory, will administer vaccines for this priority group
• The AstraZeneca vaccine will be available at GP respiratory clinics, General Practices that meet specific requirements, Aboriginal Controlled Community Health Services, and state-run vaccination clinics
• As the roll out continues, more locations will also be made available. When vaccines become broadly available, some workplace vaccination sites and community pharmacies that meet specific requirements will be added
• There is currently no need to register to be vaccinated. You may be able to book online as the rollout progresses. Where and when to attend a COVID-19 vaccination appointment
• How you receive your appointment information will depend on which phase you are in. In Phase 1a most vaccinations will be organised by a person’s employer or care facility
• You will have access to digital and non-digital options to book your vaccination and receive appointment details.

We are here to support our members. ACIA welcomes any feedback or questions from providers, email us at

How COVID-19 vaccines will be distributed | Australian Government Department of Health
Vaccines Eligibility Checker (
What should I do before I get vaccinated for COVID-19? | Australian Government Department of Health
When will I get a COVID-19 vaccine? | Australian Government Department of Health
COVID-19 vaccines | Australian Government Department of Health

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